Home Energy Metering key to Customer Satisfaction, Says KEDCO MD

Metering key to Customer Satisfaction, Says KEDCO MD

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By Our Correspondent

The Management of Kano Electricity Distribution Company (KEDCO) has said that metering remained key to customer satisfaction as well as improving Non Maximum Demand Customers’ collection.

The Managing Director/Chief Executive Officer of KEDCO, Dr Jamil Isyaku Gwamna who stated this said the company was fast-tracking all metering processes to achieve complete meter coverage of all customers in Kano franchise.

Dr Gwamna said doing that would help guarantee the satisfaction of its numerous customers across Kano, Katsina and Jigawa States.

He said metering was a solution to many of the challenges in power distribution like ending complaints on estimated billing and ensuring adequate measurement of energy consumption.

That’s “why we are enforcing the policy in full in line with the intention of the Federal Government.

It is in this light that we are also calling on all our customers to stop meter bypass and illegal connection and other practices inimical to the implementation of metering programme in Kano franchise.

The Kano DisCo CEO also appealed to customers to jettison meter apathy, adding that “metering will do everybody a lot of good.”

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